Privacy policy

What we collect

• Contact details you submit (name, phone, optional email).

• Your appointment preferences (service, location, date/time).

• Consent records (what you agreed to and when).

• With your permission, anonymous analytics about page usage.

Our website forms are not designed to collect medical history. Please do not include health details in them.

Why we use it

To respond to your enquiry, arrange appointments and improve the website. We do not sell personal data. We do not share health-related browsing information with advertising platforms.

Retention

Enquiry data is retained for the period set in our retention schedule and then deleted or anonymised.

Your rights

You may request access, correction or erasure of your personal data and withdraw consent at any time by contacting us. You can change cookie choices using “Cookie preferences” in the footer.

Grievance officer

Details of our grievance officer will be published here.